Refund policy

At EcoHouse Tech, we want you to be completely satisfied with your purchase.

• 30-Day Guarantee: You have 30 days from the date of delivery to return your item.

• How to start a return: You can request a return directly through your order history in our portal. If you need any assistance, simply email us at ecohousesupport@gmail.com with your order number.

• Conditions: Items must be in their original packaging and in the same condition as you received them.

• Refunds: Once we receive and inspect your return, we will process your refund to your original payment method within 5-10 business days.

• Shipping costs: Return shipping costs for "change of mind" are the responsibility of the customer. However, if the product arrives damaged or defective, we will fully cover the return shipping costs and provide a full refund.